Francis Eichensehr grew up in Montrose, CA. and graduated from Crescenta Valley High School. He received his Microsoft MCSE (Microsoft Certified Systems Engineer) and Comptia A+ ( Hardware and Software) certifications in 2002. He started his IT career working for a large company doing help desk support and quickly found out that he didn't like sitting at a desk all day. He then worked 10 years for a company catering to small business and home users. Francis observed that more and more clients wanted home service, often because they had neither the time nor the inclination to bring the malfunctioning item into the shop. He also found that many problems were more easily resolved if they were addressed at the site where they occurred with the users present. In addition, many clients wanted him to do the liaison with various companies’ product specialists or customer service departments. Also, as technology for smart devices exploded in the last few years, many clients asked for help with cell phones, tablets, and other items. Thus, Francis decided he could provide better service to clients if he established his own exclusively mobile business providing computer service in La Canada Flintridge and surrounding areas, which was started in May 2014.